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Retail vs. Foodservice: The Battle for the Consumer’s Wallet
INSIGHT - The Belgian consumer has never been so solicited. And never have they been so free to choose where they spend their food euro. Mass retail and out-of-home dining are engaged in a true duel: who captures what, when, and at what price?
4 days ago2 min read


Between Indifference and Impulse: The Reality and Potential of Food in Service Stations
INSIGHT - Who stops at the station shop, and to buy what? Behind limited footfall, Food & Beverage (F&B) in service stations reveals contrasting dynamics but also a major potential for transformation in the era of new habits.
Apr 143 min read


Franchising: One of the Most Effective Growth Levers
INSIGHT - The subject became inevitable following the recent Franchise Expo in Paris. Especially since this Thursday, April 2nd, the Gondola Foodservice Congress brings together the leaders of Lunch Garden, Foodmaker, and Fritàpapa, all driven by development through a network of franchisees. I n Belgium, the segments with the highest number of franchisees remain the classic Burger-Pizza duo, with the ranking dominated by McDonald's, Burger King, Quick, Pizza Hut, and Domino’
Mar 253 min read


Ratings & Reviews: A Restaurant's Online Reputation is Also an Indicator of Good Management
INSIGHT - In a hospitality sector with razor-thin margins, the reviews and ratings restaurants receive on the web go beyond a simple marketing tool: they are a full-fledged asset, an indicator of quality for customers but also of sound management for partners.
Mar 174 min read


Foodservice Congress 2026: Read Your Customers' Minds
On April 2nd, the Belgian out-of-home dining sector has a date with its future. Forget hearsay and rumors; the Gondola Foodservice Congress gives you access to actual consumer behaviors. “Stop Guessing” is much more than the event's slogan – it is a promise of performance.
Mar 172 min read


The Wholesaler’s Dilemma: Grow or Perish
INSIGHT – Dealing with unforgiving margins, the wholesale sector must protect itself from financial instability. Achieving critical mass – whether through external growth or lasting partnerships – is emerging as a shield: the pursuit of scale, purchasing optimization, and geographical consolidation are becoming the new performance standards.
Mar 112 min read


The Wholesaler's Paradox: Commercial Power but Financial Vulnerability
INSIGHT - If turnover is concentrated, financial robustness is even more so. Among the leaders in wholesale, only a handful display strong financial health.
Mar 32 min read


The burger-fries-cola combo reigns supreme, but the delivery is too expensive
INSIGHT - While the combination of fries, a hamburger, and a soda remains the best-selling home delivery option in Belgium, the euphoria of the Covid years has subsided. The reason? A decline in order frequency. Not due to weariness, but because of a significantly higher price barrier.
Feb 112 min read


“More than a software to open the market’s eyes, we are launching an industrial movement”
INTERVIEW - A third of Belgian food consumption happens out-of-home. Billions of euros, thousands of players, and yet... a near-total fog. Gondola Foodservice wants to put an end to this “collective blindness.” We sat down with Amaury Marescaux, founder of the technology platform that “connects the market”.
Feb 64 min read


Too expensive for Belgians, not enough for restaurant owners
INSIGHT - The price of a three-course meal for two has entered a new dimension. In seven years, it has risen from 61 to 80 euros, according to our data model (+30%). But while customers are wincing at their bills, restaurant managers are also grimacing at their accounts.
Feb 43 min read


Belgian restaurateurs have lessons to learn from the US
INSIGHT - Looking at America isn't about copying; it's about predicting. While the US model cannot be replicated here as-is, it remains the best radar for upcoming phenomena. An analysis of a near future already crossing the Atlantic, to understand how perceptions are evolving there and how to better monetize the offer here.
Jan 273 min read


Supermarkets open on Sundays are disrupting the foodservice
INSIGHT - The reflex of "expensive convenience purchases" is on its last legs. Sunday is becoming just another day for grocery shopping. By redefining the standard of consumption, supermarkets are disrupting the offerings and models of the foodservice industry.
Jan 213 min read


Hotels can no longer do without Food & Beverage
INSIGHT - With revenues under pressure, taxes rising, and customers more demanding, the traditional hotel model is reaching its limits. In this context, food and beverage is now taking on a central role in the business equation.
Jan 133 min read


The fast-food invasion in Brussels is not what it seems
INSIGHT - While fast food chains seem to have invaded the capital, the economic reality is more nuanced.
Jan 72 min read


Between service and returns: the real challenges for cafeterias in nursing homes
INSIGHT - As our aging population increasingly utilizes healthcare facilities, the status of the restaurant within those institutions is also changing, and that presents real opportunities.
Dec 16, 20252 min read


Belgium / Netherlands: Budgetary clash between two meal cultures
INSIGHT - Belgians spend more on food than their Dutch neighbors. This budget gap stems not only from cultural choices ("home cooking" vs. "convenience") but also from economic factors. That said, the out-of-home food market could become one of the most dynamic in Belgium.
Dec 10, 20253 min read


The sunset of the nightshops ?
INSIGHT - The business model of "night stores" is faltering in Belgium. With a low penetration rate, a popular image of being "more expensive than practical", and consumers demanding a more sophisticated offering, this convenience store must reinvent itself, like structured chains such as Night & Day.
Dec 3, 20253 min read


A few cents of VAT mask the real inequalities
OPINION - After months of dithering, the federal government has finally produced a budget. The flagship measure, the VAT increase on takeaway food, is worrying hospitality federations. But behind this debate lies a much broader issue: a coherent and fair tax system for all small businesses.
Nov 26, 20253 min read


We didn't go to Horeca Expo to pitch
EDITORIAL – As we wandered the aisles of the trade show, the Gondola Foodservice team gathered clear, consistent signals: the industry isn’t looking for new rhetoric, but for data-driven truth. That’s why we decided to crack the data puzzle.
Nov 24, 20252 min read


Which are the most profitable restaurants in Belgium?
INSIGHT – Is there a "magic formula" for success in Belgian restaurants? The sector generates billions, but profitability varies greatly. From establishments with high profit margins to chains that dominate in terms of volume, success takes many forms. But Gondola Foodservice's analysis also highlights a constant that seems to connect all restaurants.
Nov 5, 20252 min read
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